Product Guides

Step-by-step guidance for using MARPT’s decision-support tools and interpreting results.

Getting started
Product guides
Case Intelligence (Community)
Troubleshooting

Advisor

Route: /advisor
What it is

A jurisdiction-aware decision engine that maps your facts to likely visa pathways and produces structured outputs: matches, checklists, warnings, and explainers.

How to use it
  • Answer intake questions precisely (avoid assumptions).
  • Review top matches and read the “why” reasoning summary.
  • Use the checklist to prepare documentation and identify gaps.
  • Read warnings carefully and resolve avoidable risk factors.
Common pitfalls
  • Entering incomplete facts (missing income/source, duration, sponsor details).
  • Confusing “eligible” with “approved” (discretion remains).
  • Ignoring warnings that require follow-up documentation.

Visa Library

Route: /visas.html
What it is

A browsable catalog of Colombian visa categories with structured summaries, constraints, and requirement groupings.

How to use it
  • Filter by visa type and use search for categories and keywords.
  • Open a visa card to review the overview and typical requirements.
  • Use the library as a reference when comparing options.
Common pitfalls
  • Assuming a category applies without reviewing restrictions.
  • Skipping “notes” sections that affect eligibility or documentation.

Visa Details (Visa Profiles)

Route: /visa_detail.html
What it is

A single-visa profile page that decomposes requirements, restrictions, validity, and notes into structured blocks.

How to use it
  • Start with the overview, then read requirement blocks top-to-bottom.
  • Use notes to capture exceptions and edge-case constraints.
  • Confirm which requirements apply to your profile (not all apply to all cases).
Common pitfalls
  • Reading requirements out of context (missing applicability conditions).
  • Ignoring document formatting rules (apostille, translations, validity windows).

Visa Comparison

Route: /visa-comparison.html
What it is

A side-by-side comparison of visa pathways that highlights tradeoffs: eligibility constraints, documentation burden, typical costs, and restrictions.

How to use it
  • Select 2–3 visas you are realistically eligible for.
  • Compare requirements and restrictions line-by-line.
  • Use the comparison to decide what evidence you can produce cleanly.
Common pitfalls
  • Comparing visas you are not eligible for (wastes time).
  • Overweighting “ease” without considering renewal or restriction risks.

Norm (AI)

Route: /norm.html (and /marpt-explanation-assistant if enabled)
What it is

A constrained explanation layer that helps you understand outputs. Norm is a tool inside MARPT, bounded by sources and logic.

How to use it
  • Ask “why” questions about a specific match, checklist item, or warning.
  • Request citations and ask for the exact requirement block being referenced.
  • Use it to clarify tradeoffs and next steps, not to replace professional review.
Common pitfalls
  • Asking broad questions without context (“Which visa should I pick?”).
  • Treating explanations as approvals or guarantees.

Case Intelligence

Route: /intelligence_reports.html
What it is

A curated library of anonymized case briefs and patterns (when approved) that can reveal process realities, discretion points, and enforcement signals.

How to use it
  • Search for cases similar to your profile and pathway.
  • Focus on patterns and risk signals, not anecdotal one-offs.
  • Use insights to improve documentation and follow-up questions.
Common pitfalls
  • Assuming a case outcome will generalize to your case.
  • Sharing sensitive personal data in a submission.

Start with Advisor

Goal: convert uncertainty into structured next steps
What it is

A short workflow that turns your facts into ranked visa pathways and a checklist you can execute.

How to use it
  • Answer intake questions carefully.
  • Open top matches and read reasoning + restrictions.
  • Export or note the checklist and start gathering evidence.
Common pitfalls
  • Guessing values or omitting context that affects eligibility.
  • Not revisiting results after new facts or documents are available.

Understanding matches & strength

How to interpret scoring and ranking responsibly
What it is

Strength scoring is a signal of fit and readiness based on what you provided and what the pathway requires.

How to use it
  • Read the “why” summary: what facts drove the match.
  • Use gaps to guide next steps (documents, clarifications, timing).
  • Compare top 2–3 options before committing effort.
Common pitfalls
  • Assuming a high score means approval.
  • Ignoring restrictions that matter more than score.

Documents and checklists

Turning outputs into a clean filing-ready package
What it is

A structured requirement list that helps you gather evidence in the right order and avoid missing essentials.

How to use it
  • Start with identity and eligibility proof items.
  • Confirm validity windows (bank letters, police certificates, etc.).
  • Plan apostilles and translations early when needed.
Common pitfalls
  • Collecting documents too early (expiring before filing).
  • Missing formatting rules (notarization, apostille, translation).

Warnings & risk signals

Discretion, enforcement, and practical denial points
What it is

Warnings surface common failure points and discretion-sensitive areas that require stronger evidence or professional review.

How to use it
  • Read each warning and identify what evidence would reduce the concern.
  • Use Norm to ask for the exact requirement basis and citations.
  • If a warning is material, consult a professional before filing.
Common pitfalls
  • Ignoring warnings because the match score is high.
  • Assuming “it worked for someone else” applies to your case.

Submitting a case brief

Community intelligence is curated — quality matters
What it is

A structured story submission that helps MARPT extract patterns without exposing personal data.

How to use it
  • Write facts and timeline, not opinions.
  • Remove names, passport numbers, addresses, and document images.
  • Explain what happened and what changed the outcome.
Common pitfalls
  • Including sensitive personal identifiers.
  • Submitting too little context to interpret the outcome.

Approval and anonymization

How submissions become public patterns
What it is

MARPT reviews submissions for relevance, clarity, and safety before publishing a summarized pattern.

How to use it
  • Expect anonymization and summarization before publishing.
  • Some submissions are retained privately for internal pattern work.
  • Some submissions may be rejected if low-signal or unsafe.
Common pitfalls
  • Assuming every submission will be published.
  • Submitting content that is purely speculative or unrelated to immigration process reality.

How case patterns are displayed

Patterns, not anecdotes
What it is

Patterns are summarized insights that help users anticipate practical risk points and plan better documentation.

How to use it
  • Use patterns to identify what evidence is commonly decisive.
  • Look for signals around timing, enforcement, and discretion.
  • Cross-check with the relevant visa profile and checklist.
Common pitfalls
  • Overfitting to one case outcome.
  • Ignoring official constraints because a case “seemed to work.”

Professional use (firms)

Intake triage and client explanation support
What it is

Structured case patterns can support intake consistency, follow-up questioning, and client-facing explainers.

How to use it
  • Use patterns as prompts for better intake questions.
  • Build internal checklists that align with MARPT outputs.
  • Share high-level patterns with clients to set expectations.
Common pitfalls
  • Treating patterns as dispositive outcomes.
  • Relying on case stories without reviewing the visa’s official constraints.

Troubleshooting

Common issues and the fastest way to resolve them
Missing results
  • Confirm you completed intake questions (missing fields reduce matches).
  • Try a broader profile: remove optional constraints and rerun.
  • Check status for outages.
Login / access
  • Verify your plan on billing.
  • Try a hard refresh and sign in again if your session expired.
  • If access still fails, contact support.
Report an issue
  • Include the page URL and what you expected vs what happened.
  • Add a timestamp and your browser/device.
  • Use report an issue for the fastest triage.

Need help? Use Support for account and billing issues, or report a reproducible bug.